Top 10 Social Media Community Manager Tips and Tricks

By | 31st July 2017
Top 10 Social Media Community Manager Tips and Tricks

Vitrue’s own Tara Richards and Jenny Heinrich share their Top 10 Social Media Community Manager Tips and Tricks. 1. Don’t Plan Too Far Ahead. Don’t plan more than one month in advance. 2. Play By The Numbers. Focus on the quality of your fans, not the quantity. Also, keep posts short/easy to scan. 3. Be a Community Advocate. Limit your marketing on Facebook. The fans should be the priority at all times. 4. Make Engagement Your Goal. Get responses and figure out what works. Experiment to get fans to chime in. 5. Relax And Interact Like A Real Person. Limit the “corporate-speak”. 6. Run Your Posts Through The “BFF Checker”. Is this something that you could comfortably say to your best friend? If not, scrap it and start over. 7. Don’t Be Big Brother. Let conversations flourish without you before you jump in. 8. Don’t Coddle The Complainers. Deal with the complaint if necessary. Don’t draw attention to complaints by adding fuel to the fire. 9. Let Your Fans Shine. Invite fans to share their media and stories on your wall. 10. Use Your Community to Learn. You have a virtual focus group at your fingertips.
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19 thoughts on “Top 10 Social Media Community Manager Tips and Tricks

  1. Whely Albert Alvarez

    Thank you for sharing your knowledge about what community manager works. God bless

    Reply
  2. Rose ann Bulandos

    thanks Tara and Jenny! very helpful tips and tricks for me indeed! I am just a newbie in managing our community and often than not, I find my self nervous whenever irate customers are asking or demanding things. I did realize that yea, I don't have to treat a "small" issue, like a crisis. again, thanks for the tips and tricks. Very motivating! Kudos to you guys! (high five)

    Reply
  3. Mounir DJEMA

    Very good video, in the end we've really got more visibility about how to improve the community engagement in our pages, while enhancing brand image and also staying more effective when sharing with this community.
    thank you for sharing

    Reply
  4. Santiago Mejia Osorio

    I love this kind of videos, please can anyone recommend me more videos and Social Media strategies, I will love to keep Learning, Thanks!

    Reply
  5. Philippines Web Outsourcing

    Every social media manager has different type of personalities. Every type of content you share and the kind of people whom you interact and engage on social media varies upon your success as a social media manager.

    Reply
  6. Spook SEO

    Both of you are great, how you deliver the information about social media. It's really true that we should learn our audience is one of the key points that we need to consider, another one is the communication, it is also important that we communicate with them through the comments that they are making.

    Reply
  7. CloudFly99

    I'm 14 and excited to go to y first local buissness and ask them to be a client of mine

    Reply
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    Looks like a good money. Start earning real money over the internet now SOCIALMEDIAMANAGER.ALLALLA.COM with facebook and twitter.

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  10. RushPRnews

    It was informative but they didn't address the biggest concern for brands..Will this engagement results in increased revenues and how did those 10 tips fit in with this agenda.That's the bottom line.

    Reply
  11. Mauricio Beltrán

    Thank you very much. 10 awesome tips from 2 beautiful women. Would you like a kiss or a huge hug from Colombia?. I 'll give you __________ with love. Bye

    Reply
  12. Sarah Beth Rosa

    Thanks ladies! Thanks for all the awesome tips and reminders! I'm going to go put some of these into practice today!

    Reply

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